type Vertical =
  | 'contact_center'
  | 'healthcare'
  | 'sales'
  | 'education'
  | 'hr_interviews'
  | 'media_entertainment'
  | 'finance'
  | 'legal';

interface ContactCenterMetrics {
  csatPredicted: number;           // 1-5 scale
  sentimentTrajectory: 'improving' | 'stable' | 'declining';
  escalationRisk: 'low' | 'medium' | 'high' | 'critical';
  firstCallResolutionLikely: boolean;
  churnRisk: number;               // 0-1 probability
}

const result = await client.analyze({
  audio: audioBuffer,
  vertical: 'contact_center',
});

console.log(result.state);                      // "frustrated"
console.log(result.metrics.escalationRisk);     // "high"
console.log(result.metrics.csatPredicted);      // 2.3
console.log(result.metrics.churnRisk);          // 0.65

interface HealthcareMetrics {
  depressionMarkers: number;      // 0-1 scale
  anxietyMarkers: number;         // 0-1 scale
  distressLevel: 'none' | 'mild' | 'moderate' | 'severe';
  clinicalAttention: 'routine' | 'monitor' | 'urgent' | 'immediate';
  mentalHealthScreeningRecommended: boolean;
}

const result = await client.analyze({
  audio: patientAudio,
  vertical: 'healthcare',
});

console.log(result.state);                              // "anxious"
console.log(result.metrics.clinicalAttention);          // "monitor"
console.log(result.metrics.depressionMarkers);          // 0.35
console.log(result.metrics.mentalHealthScreeningRecommended); // true

interface SalesMetrics {
  engagementScore: number;        // 0-100
  buyingIntent: number;           // 0-1 probability
  objectionsDetected: number;     // Count
  recommendedAction: string;      // Next best action
  dealCloseProbability: number;   // 0-1 probability
}

const result = await client.analyze({
  audio: prospectAudio,
  vertical: 'sales',
});

console.log(result.state);                          // "skeptical"
console.log(result.metrics.buyingIntent);           // 0.25
console.log(result.metrics.recommendedAction);      // "provide_evidence"
console.log(result.metrics.dealCloseProbability);   // 0.20

interface EducationMetrics {
  engagementScore: number;          // 0-100
  comprehensionIndicators: number;  // 0-1
  confusionMoments: number;         // Count
  pacingRecommendation: 'slow_down' | 'maintain' | 'speed_up';
}

interface InterviewMetrics {
  confidenceScore: number;          // 0-100
  communicationScore: number;       // 0-100
  authenticityIndicators: 'genuine' | 'mixed' | 'rehearsed';
  cautionSignals: number;           // Count
}

interface MediaMetrics {
  engagementScore: number;          // 0-100
  emotionalIntensity: number;       // 0-1
  entertainmentValue: number;       // 0-1
  controversyRisk: 'low' | 'medium' | 'high';
}

interface FinanceMetrics {
  trustLevel: 'low' | 'neutral' | 'high';
  comprehensionLevel: 'adequate' | 'needs_support';
  suitabilityConcerns: boolean;     // Compliance flag
  decisionReadiness: number;        // 0-1
}

interface LegalMetrics {
  credibilityScore: number;         // 0-100
  consistencyScore: number;         // 0-100
  evasionCount: number;             // Count
  hesitationMarkers: number;        // Count
}

const result = await client.analyze({
  audio: audioBuffer,
  vertical: 'custom:your-vertical-id',
});